PRIVACY POLICY
At Swapnil by AL, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop at our website, www.swapnilbyal.in. By accessing or using our website, you agree to the collection and use of your information in accordance with this policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
- Personal Information: When you make a purchase, register for an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, billing information and payment details.
- Non-Personal Information: We also collect non-personal information, including but not limited to your IP address, browser type, device type, location, and usage data, to improve the performance of our website and enhance your user experience.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to provide and improve our services, including:
- Order Processing: To process and fulfill your orders, including handling payments, shipping, and customer service.
- Communication: To communicate with you regarding your orders, promotions, and customer service requests. You can opt-out of marketing communications by following the unsubscribe instructions in each email.
- Improving Our Website: To analyze usage trends, track website performance, and improve the content and user experience of www.swapnilbyal.in.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. HOW WE PROTECT YOUR INFORMATION
We take the security of your personal information seriously and use industry-standard security measures to protect it. These measures include encryption, secure payment gateways, and access controls to prevent unauthorized access to your data. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
4. SHARING YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or conducting marketing activities, provided they agree to keep your information confidential.
We may also share your information in the following situations:
- Legal Requirements: If required by law, we may disclose your information to government authorities or as part of legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us recognize you when you return to our website, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect some features of the website.
6. THIRD-PARTY LINKS
Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. YOUR RIGHTS
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request the correction of inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
- Opt-out: Unsubscribe from marketing emails or other communications.
To exercise any of these rights, please contact us at info@swapnilbyal.in.
8. CHILDREN’S PRIVACY
Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Swapnil by AL
Email: info@swapnilbyal.in
Phone: +91 9315755075
Address: 321, Industrial Area Phase 6, Sector 37, Gurgaon, Haryana – 122001
Effective Date: 16-01-2025